privacy-policy

Article 1 (Personal Information)

“Personal Information” refers to “personal information” as defined in the Act on the Protection of Personal Information, meaning information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other description contained in such information, as well as information that can identify a specific individual on its own (personal identifier codes), such as data relating to a person’s appearance, fingerprints, voiceprints, and insurer numbers on health insurance cards.

Article 2 (Method of Collecting Personal Information)

The Company may ask users to provide personal information such as name, date of birth, address, phone number, and email address when registering to use our services or when filling out inquiry forms and similar. The Company may also collect information relating to transaction records and payments that include a user’s personal information, exchanged between the user and our business partners (including information providers, advertisers, and advertising delivery partners; hereinafter referred to as “Partners”).

Article 3 (Purposes of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes.

1. To provide and operate our services
2. To respond to inquiries from users (including identity verification)
3. To send emails about new features, updates, campaigns, and other services offered by the Company for services the user is using
4. To contact users as necessary regarding maintenance, important notices, and similar matters
5. To identify users who violate the Terms of Service or attempt to use the service for fraudulent or improper purposes, and to refuse their use of the service
6. To allow users to view, change, or delete their own registration information, and to view their usage status
7. To charge users fees for paid services
8. For purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

1. The Company shall only change the purpose of use of personal information when it is reasonably determined that the new purpose is related to the purpose prior to the change.
2. In the event of a change in the purpose of use, the Company shall notify users of the changed purpose in the manner prescribed by the Company, or shall announce it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. Except in the following cases, the Company will not provide personal information to third parties without obtaining the user’s prior consent. This, however, does not apply to cases permitted under the Act on the Protection of Personal Information or other laws and regulations.
   1. Where it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the consent of the individual
   2. Where it is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the consent of the individual
   3. Where it is necessary to cooperate with a national government agency, local public body, or a party entrusted by either in executing affairs prescribed by laws and regulations, and obtaining the individual’s consent is likely to impede the execution of such affairs
   4. Where the following matters have been announced or disclosed in advance, and the Company has notified the Personal Information Protection Commission accordingly
      1. That the purpose of use includes provision to third parties
      2. The items of data provided to third parties
      3. The means or method of provision to third parties
      4. That the provision of personal information to third parties will be stopped at the request of the individual
      5. The method for accepting such requests from the individual
2. Notwithstanding the preceding paragraph, the recipient of information shall not be considered a “third party” in the following cases.
   1. Where the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
   2. Where personal information is provided as a result of a business succession due to a merger or other reason
   3. Where personal information is jointly used with specific parties, and the individual has been notified in advance, or the information has been made readily available to the individual, regarding this fact as well as the items of personal information jointly used, the scope of parties jointly using it, the purpose of use by those parties, and the name of the party responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

1. When requested by an individual to disclose their personal information, the Company will disclose it to the individual without delay. However, the Company may choose not to disclose all or part of the information if disclosure would fall under any of the following, and will notify the individual without delay if it decides not to disclose the information.
   1. Where disclosure is likely to harm the life, body, property, or other rights or interests of the individual or a third party
   2. Where disclosure is likely to significantly impede the proper conduct of the Company’s business
   3. Where disclosure would otherwise violate laws and regulations
2. Notwithstanding the preceding paragraph, information other than personal information, such as history information and characteristic information, will, in principle, not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

1. If personal information held by the Company about a user is incorrect, the user may request that the Company correct, add to, or delete (hereinafter, “Correction, etc.”) such information, following the procedures established by the Company.
2. If the Company receives a request as described in the preceding paragraph and determines that it is necessary to comply with the request, the Company shall carry out the Correction, etc. of the personal information without delay.
3. If the Company carries out a Correction, etc. based on the provisions of the preceding paragraph, or decides not to carry out a Correction, etc., the Company shall notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If an individual requests that the Company suspend the use of, or delete (hereinafter, “Suspension of Use, etc.”), their personal information on the grounds that it is being handled beyond the scope of the purpose of use, or that it was obtained through improper means, the Company will promptly conduct the necessary investigation.
   
2. Based on the results of the investigation in the preceding paragraph, if the Company determines that it is necessary to comply with the request, the Company will promptly carry out the Suspension of Use, etc. of the relevant personal information.
3. If the Company carries out a Suspension of Use, etc. based on the provisions of the preceding paragraph, or decides not to carry out a Suspension of Use, etc., the Company shall notify the user of this without delay.
4. Notwithstanding the preceding two paragraphs, where the Suspension of Use, etc. would require a large expense or is otherwise difficult to carry out, and where alternative measures necessary to protect the rights and interests of the user can be taken, the Company shall take such alternative measures instead.

Article 9 (Amendment of the Privacy Policy)

1. The content of this Policy may be changed without notifying users, except for matters otherwise stipulated by laws and regulations or elsewhere in this Policy.
2. Except as otherwise specified by the Company, any revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact for Inquiries)

For inquiries regarding this Policy, please contact us at the address below.

Kuwano Building 2F, 6-23-4 Jingumae,
Shibuya-ku, Tokyo 150-0001, Japan
Una Inc.
support@una-inc.jp